Technology Organization Applications Analyst Job Description

Job Title: Technology Organization Applications Analyst

Department Name: Technology Organization Marketing Portfolio

Work Location(s): Either

241 Ralph McGill Blvd, NE

Atlanta, GA 30308

600 North 18th Street

Birmingham, AL 35203

*This role is currently primarily remote but will require some in-office presence on an as needed basis*

JOB SUMMARY

The Technology Organization Application Analyst position will be part of the Marketing Portfolio under Customer Technology Solutions within the Electric Technology Solutions tower, responsible for providing support to Marketing and Sales solutions across all three electric operating companies. Position responsibilities include all aspects of production support, solution delivery, vendor accountability and managing business partner relationships. The position will work with a variety of organizations which will require excellent interpersonal, communication, customer service, time management, planning, and organizational skills. Strong analysis and problem-solving skills are critical. This position will support several applications with a focus on the Network Lighting Controls suite of technology solutions.

JOB REQUIREMENTS

Education:

BS/BA in Computer Science, Management Information Systems, Engineering, or related degree

Experience:

• Extensive experience with implementing, integrating, and supporting technology solutions.

• Experience developing applications with Microsoft .Net, Java, and other platforms preferred.

• Ability to build relationships and work with all levels of management, vendors, and other internal and external groups.

• Experience leading and managing technology projects including coordinating resources and tasks across multiple teams and business units.

Knowledge/Skills/Attributes:

• Knowledge and understanding of software development technologies, methodology and associated tools.

• Knowledge and experience developing in C# and the .NET framework.

• Experience working with either Microsoft SQL Server or Oracle.

• Understanding of service-oriented and enterprise architectures.

• Excellent root cause analysis & problem-solving skills.

• Self-starter who can proactively manage multiple workstreams and efforts.

• Strong project management skills including the ability to effectively organizes tasks, manages multiple priorities/details, and meets tight deadlines.

• Strong, concise, and clear oral and written communication skills.

• Effective consulting skills with proven ability to influence others.

• Builds productive relationships with a focus on cooperation & teamwork.

• Open to using artificial intelligence to automate processes and improve efficiency.

JOB RESPONSIBILITIES

• Develop, implement, integrate, and/or support technology solutions in a manner that meets or exceeds customer expectations for quality, cost, and timeliness.

• Hold vendors accountable for delivering on time and against their statement of work.

• Communicate effectively and timely with customers, team members, and management.

• Provide timely, consistent, effective production application support.

• Build effective relationships with peers, management, and business partners.

• Ensure required documentation for projects is developed.

• Adhere to Change Management policies and procedures.

• Respond/Resolve quickly & effectively to all operational problems.

• Build effective relationships with peers, management, and business partners.

• Ensure timely and reliable performance of applications for our Business Partners.

• Demonstrate the ability to adhere to Business Partner Service Level Agreements (SLAs).

• Displays Our Values: At Southern Company, Our Values establish the foundational behaviors that guide how we work. They outline how we make decisions and take action. Our Values are reflected in how we lead, engage, collaborate, and perform as One Team. Living Our Values is how we make each other better and deliver clean, safe, reliable, and affordable energy solutions for our customers and communities. This is what we mean when we say we are bigger than our bottom line.

#LI

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 5687

Job Category: Information Technology

Job Schedule: Full time

Company: Southern Company Services