Job Description Summary

The Sr. Manager, Operational Risk & Internal Controls - Employee Services & HR Systems provides oversight to the global payroll, benefits and HR system team that manages employee & payroll information, employment tax and HR management systems to ensure compliance with legal and regulatory requirements, as well as internal policies and procedures. You will be responsible for leading the payroll and HR systems risk and internal control framework within the HR Services function, supporting the HR operational risk leader in establishing the design, delivery, and ongoing management of the global operational risk standards of internal control. Interprets internal and external business challenges and recommends best practices to improve products, processes, or services. Utilizes understanding of industry trends to inform decision making process. As an expert, you will be responsible for sharing and recommending approaches and best practices toward strategy of services. Key to success in the role will be using expertise to influence a range of stakeholders and other providers to ensure the accuracy, integrity and confidentiality of payroll information, employee information, HR transactions and resilience of HR systems.

Job Description

Essential Responsibilities:

• Lead the management of the HR enterprise risk management framework through the establishment of the payroll, benefits and HR systems risk and internal controls taxonomy.

• Partner with global controllership and tax teams to self-assess, develop, and implement effective global and local HR Services operational risk control frameworks across payroll and HR systems.

• Support Finance to create procedures and internal controls in the delivery of timely and accurate Account reconciliations and management of relevant financial risks.

• Support Tax to create procedures and internal controls to meet global employee tax obligations delivered through payroll.

• Partner and support with the implementation of regulatory projects and maintenance of regulatory systems requirements.

• Execute annual SOX and SAO testing and provide key Payroll SOX liaison support with internal teams and external auditor.

• Partner with the Global pay and HR systems leadership team to develop and maintain an effective internal control environment through a range of detective and preventive key controls aligned to agreed risk tolerance.

• Provide ongoing operational risk management support in the identification, management and resolution of risks and issues aligned to the enterprise risk management framework.

• Own the incident management framework and reporting relating to pay, benefits and HR system related events.

• Provide oversight and support with the Global payroll and HR systems business continuity and resilience planning and manage frequent scenario and testing exercises.

• Perform thematic audits across payroll, benefits and HR systems focusing on the adequacy and effectiveness of internal controls in the management of internal policies, laws, and external regulations.

• Participate in and lead cross functional teams or projects as operational risk expert. Develop and present business solutions to leaders in functional area.

Qualifications/Requirements:

• Bachelor's degree in Human Resources or related Business degree from an accredited university or college (or a high school diploma / GED with at least 9 years of related experience)

• Significant experience in Human Resources & HR Operations Service Delivery.

• Specialized depth and/or breadth of expertise with payroll governance, HR systems and/or controllership or related operational risk management, ideally within a multinational organization.

• Skilled in the development and management of HR services internal controls aligned to risk taxonomy.

• Significant experience in HR operational risk management across payroll systems, time and attendance systems and Workday ideally in manufacturing environments.

• Experience establishing and managing enterprise risk management framework within HR operations.

• Skilled in project management and implementing process improvement initiatives.

• Demonstrated leadership with large global teams.

Desired Characteristics:

• Strong oral and written communication skills – ability to present information in a clear, concise and articulate manner.

• Ability to influence, advise and guide leadership and other high level operational leaders through options and points of view.

• Demonstrated skill in judgement to make strategic decisions and handle complex problems.

• Has the ability to evaluate quality of information received and questions conflicting data for analysis. Uses multiple internal and external resources outside of own function to help arrive at a decision.

• Ability to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.

• Ability to document, plan, market, and execute programs.

• Established project management skills.

• Demonstrated ability to transfer knowledge and develop others through coaching and mentoring.

• Strong consultative skills.

• Ability to work independently by leading, guiding, and/or coordinating others and operating within a defined budget.

• Experience in providing independent technical guidance and counsel to HR stakeholders at various level of experience and hierarchy in the organization.

• Ability to adapt advisory style and tailor final products to target audiences.

• Detail and numerical orientated with good analytical and problem-solving skills.

• Comprehensive understanding of and ability to assimilate regulatory and compliance.

• Articulate, adaptable, with excellent inter-personal and cross-cultural skills.

• Understanding of finance for business.

• Eye for detail, confidence to challenge and ask questions.

• Logical, structured and process-orientated thinking.

• Good Excel, Word and PowerPoint; quick adaptability to systems, tools and processes.

Pay and Benefits (US):

• The pay for this position in the US is $128,900 - 214,800. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on May 15, 2024.

• Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Security Clearance (UK)

• Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS (http://www.gov.uk/government/publications/government-baseline-personnel-security-standard)

Right to Work (UK)

• Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. (http://www.gov.uk/government/organisations/uk-visas-and-immigration)

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position