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Travelers Insurance Company Head of Strategy Execution, AVP in London, United Kingdom

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Target Openings

1

What Is the Opportunity?

Travelers is seeking a Head of Strategy Execution (AVP, Value Stream Lead) to drive the execution of business strategies in an agile fashion.

In this highly visible position, you will be responsible for ensuring the Value Stream itself is correctly defined, mapped, optimized, managed, and improved upon over time. You will apply strong business acumen and leadership in partnership with technology counterparts to effectively plan and deliver business outcomes in service to your business unit's strategy.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

  • Oversee the body of work conducted within a value stream; accountable to lead, define, communicate, and champion work spanning across teams working toward common business outcomes primarily within a single business unit or product.

  • Define short and long-term vision and strategy, facilitate and collaborate with leadership to understand business needs, ensuring alignment to overall business outcomes, including the business architecture and roadmap for achieving the strategy, vision and business outcomes; articulate the value stream vision and strategy effectively to teams and stakeholders.

  • Partner with Technology Value Stream leader to effectively define, plan and deliver business outcomes.

  • Drive all aspects of change management, ensuring clear sponsorship and effective stakeholder engagement and communications. Define and manage risks to delivery of value and outcomes.

  • Build and manage change readiness strategy, using data to understand the environment to prepare for effective behavioral change management. Identify and analyze change impact, assess organizational readiness, and create change management and change communications strategies that mitigate risk and maximize employee engagement.

  • Effectively manage a portfolio of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.

  • Identify innovative solutions both internally and in the external marketplace; ensure competitive and industry benchmarking of critical capabilities.

  • Responsibility for the overall planning, staffing, budgeting, expense priority management, and recommendation of process changes.

  • Manage a team; Develop a robust talent pipeline and ensure the strength of Travelers' brand while attracting top talent.

  • Oversee data driven decisions related to funding and resource allocation, and prioritization of work; make trade-off decisions to balance quality, cost, and timelines to maximize business value and ensure alignment to business outcomes. Identify and plan for enterprise dependencies.

  • Manage complex multi-team dynamics; remove impediments to teams’ success and assist in conflict resolution, issue and dependency management.

  • Build and foster collaborative relationships across business areas, with the ability to influence senior leadership.

  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Master’s degree.

  • Relevant experience in an Agile/execution leadership role delivering business solutions on a demanding schedule.

  • Relevant experience of people leadership/ management experience.

  • Strong business acumen and a deep strategic mindset.

  • Proven analytical skills and experience making decisions based on hard and soft data.

  • Strong knowledge of the Line of Business with the ability to develop and leverage business and/or vendor partnerships, consult on business priorities, and optimize value through solution identification aligned with business objectives.

  • Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.

  • Infuse Agile principles, practices and methodologies to achieve team success.

  • Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the Value Stream.

  • Change Agent: Demonstrated change leadership skills including the ability to create an inclusive environment, manage conflict and develop solutions to mitigate risk.

  • Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy.

  • Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.

  • Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.

  • Collaboration: Expertise working with others in a cross-functional multi-team environment.

  • Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.

What is a Must Have?

  • Relevant business experience.

  • People leadership/management experience.

What Is in It for You?

  • Private Medical Insuran ce: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.

  • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.

  • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.

  • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.

  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .

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