NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

The Order to Cash (O2C) Process Owner is a key role responsible for overseeing and optimizing the end-to-end order processing, fulfilment, billing, cash collection activities within an organization. This position requires a deep understanding of the O2C cycle, from order initiation to cash application, and involves collaborating with various departments to ensure efficiency, accuracy, and customer satisfaction.

Working at NTT

Key Responsibilities:

Process Oversight:

• Manage and optimize the entire Order to Cash cycle, including order processing, credit management, billing, collections, and cash application.

• Develop and implement standardized procedures and best practices for O2C processes.

• Monitor key performance indicators (KPIs) to track the efficiency and effectiveness of the O2C process.

Cross-Functional Collaboration:

• Collaborate with sales, business operations, services, finance, and other relevant departments to streamline communication and coordination across the O2C process.

• Ensure alignment of O2C processes with overall business objectives and customer satisfaction goals.

Continuous Improvement:

• Identify opportunities for process improvements and automation to enhance efficiency and reduce errors.

• Implement changes to improve accuracy, timeliness, and overall effectiveness of the O2C process.

Risk Management:

• Implement and monitor effective credit management practices to minimize the risk of bad debt.

• Identify and address potential issues related to fraud, disputes, and other risks in the O2C process.

Compliance:

• Stay informed about relevant regulations and compliance requirements affecting the O2C process.

• Ensure that O2C activities adhere to legal and regulatory standards.

Reporting and Analysis:

• Generate and analyze reports related to O2C performance, providing insights and recommendations for improvement.

• Communicate key findings to relevant stakeholders and senior management.

Qualifications and Skills:

• Bachelor's degree in business, finance, or a related field; advanced degree or professional certification (e.g., CPA, CMA) is a plus.

• Proven experience >10years in O2C or related financial processes, with a track record of successful process optimization.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills for effective collaboration.

• Knowledge of ERP systems especially SAP products, financial software, and order management tools (e.g. High Radius)

• Ability to lead and influence cross-functional teams.

Personal Attributes:

• Detail-oriented with a focus on accuracy.

• Results-driven and proactive in identifying and solving issues.

• Strong leadership and decision-making capabilities.

• Adaptability to a dynamic business environment.

Skills Summary

Balance Sheet Management, Financial Analysis and Reporting, Financial Budgeting, Financial Forecasting, Financial Management, Financial Operations, Financial Systems

What will make you a good fit for the role?

Remote Type :

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

• Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

• Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.

• Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

• Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

• Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.