PROGRAM LEAD TORONTO EMERGENCY MANAGEMENT

Job ID: 46385

Job Category: Policy, Planning & Research

Division & Section: Toronto Emergency Management

Work Location: 703 Don Mills Road (In-Office Position)

Job Type & Duration: Full-time, Temporary (24-month) Vacancies

Salary: $112,280.00 - $149,247.00, Wage Grade 7.5

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 2

Posting Period: 23-April-2024 to 07-May-2024

Job Summary

This is an exciting time to join the Toronto Emergency Management (TEM) Division where we support the delivery of emergency, essential and critical public services each day. This includes leading proactive emergency planning and risk mitigation efforts during periods of normal operations, as well as leading the operation of an effective emergency operations centre during times of emergency.

Reporting to the Manager Toronto Emergency Management, the Program Lead Toronto Emergency Management will lead, coordinate, and be responsible for key program areas, associated projects, issues management and communication activities. They will develop, coordinate, implement, maintain and continually improve the Division's Emergency Management program, best practices, management policies, programs and strategies.

Major Responsibilities:

• Develops and implements detailed plans and recommends policies and policies regarding program specific requirements.

• Manages, motivates, and trains the unit's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.

• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.

• Develops, recommends, and administers the annual budget for the unit, and ensures that the unit's expenditures are controlled and maintained within approved budget limitations.

• Leads specific program areas including emergency social services, business continuity, community engagement, training and exercises.

• Conducts research into assigned area ensuring it takes into account developments within the field, corporate policies and practices, legislation, and initiatives by other levels of government.

• Provides strategic policy advice and professional judgement on complex and contentious issues for the Division Head and senior management.

• Analyzes the potential impact of proposed legislation and regulations and recommends change to operational policies or procedures to comply with any changes in legal mandates.

• Deals with confidential and sensitive information affecting the Division's operations, assets and resources.

• Provides advice and recommendations directly to senior management and the Division Head on all matters related to portfolio programs including issues that have a Division-wide impact.

• Prepares responses and provides guidance in the development of briefs on the Division's initiatives, policy documents and other material as needed.

• Supports and coordinates the fundamental divisional emergency strategies of risk identification, mitigation, preparedness, response, and recovery.

• Leads the development of standardized methodologies and procedures regarding response protocols, call-out and coordination mechanisms, and best practices.

• Identifies, implements, and supports a "best practices" approach for the administration and management of the Division's programs.

• Identifies new and emerging issues, trends, practices and directions in the business and industry marketplace affecting the Division. Develops a strategy for assessing the potential impact of these changes on the organization.

• Provides ongoing emergency management liaison, advice and guidance to division representatives, private sector partners, the public and other levels of government in administering and operationalizing the provisions of the emergency plan in their respective areas.

• Investigates and prepares appropriate responses to internal, public, or political inquiries. Prepares reports and/or briefing notes to committees, council, or senior staff.

• Develops work plans, sets objectives, monitors, and prepares reports related to assigned projects addressing policy development, emerging trends and issues related to emergency management response, and operational efficiencies.

• Represents the Division on various internal and external committees comprised of senior personnel from all levels of government, industry, and private organizations.

• Provides for 24/7 emergency stand-by coverage and operational response to the Emergency Operations Centre or the emergency site, as required, for emergencies in Toronto.

Key Qualifications

1. Post-secondary education and experience in a discipline pertinent to the job function, or the approved equivalent combination of education and/or related experience.

2. Experience in developing and overseeing large, complex organizational programs, including emergency management programs in a major public or private sector organization.

3. Supervisory experience managing, leading and coaching staff, including familiarity with the Occupational Health and Safety Act.

4. Considerable experience in emergency management including: operational responses; plan development; design and implementation of exercises and training; hazard identification and risk assessment; critical infrastructure; public education; business continuity management; emergency social services; incident management system; emergency operations centre operations; special events; community engagement; nuclear planning; etc.

Through this background, you’ve acquired considerable knowledge of the concepts, principles and strategies associated with emergency preparedness, prevention, mitigation, response and recovery, and the ability to provide work direction in a multi-agency, diverse workplace under considerable pressure for deliverables. With your demonstrated progressive leadership/management experience in a relevant field (private or public sector), in a large, complex, multiple stakeholder organization, you can also handle day-to-day labour relation issues, and perform hiring and performance evaluation functions.

The ability to travel to the emergency center at all hours of the day or night is essential in order to reach the emergency site(s) on a rotating standby (on-call) basis.

Given the scope of this mandate, you’ll be familiar with applicable provincial legislation, including the Emergency Management and Civil Protection Act and the Provincial Nuclear Emergency Response Plan, demonstrate knowledge of municipal obligations in ensuring compliance with respective legislation, and be able to travel to the Emergency Operations Centre at any time of the day or night. Incident Command System training, Business Continuity Planning certification and/or a Certified Emergency Manager designation will be considered assets.

A skilled communicator, verbally and in writing, you can interact effectively and professionally at all levels of an organization, including elected officials, and with external stakeholders, and prepare and deliver comprehensive reports/presentations to senior staff and Committees on request, and have the problem-solving ability and flexibility to change strategies, objectives and tactics in response to changing priorities.

Above all, you have a passion for the Toronto public service, with a focus on contributing to City building objectives, and the promotion of equity, inclusion and diversity, and a desire to affect positive change for the City.

Information Session

If you are interested in learning more about the role, Program Lead Toronto Emergency Management you can participate in a virtual WebEx information session on Tuesday April 30 6:00pm – 7:30pm EDT . You will have the opportunity to ask questions related to the position, working for the City of Toronto's Toronto Emergency Management division as well as the City's application process. Your name and email are required for registration, but they will remain private during the session.

Please register to participate in the information session using this link: https://toronto.webex.com/weblink/register/r25bbb81a77aeea3a6039579c212a7a26

Note To Current City of Toronto Employees

City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment toemployment equity (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’sHiring Policies and Accommodation Process (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .