Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…

· Consulting

· Material Handling Equipment, Parts, and Service

· Automated Mobile Robots

· Vision guided vehicles and automated guided vehicles

· High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems

· WMS/WES/WCS solutions and Software

· Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation

· Telematics

JOB SUMMARY This position will work within our Intralogistics Solutions Group to promote Carolina Handling internally and externally working closely with Sales and Operations functions. The Applications Engineer (AE) supports the sale of Racking, Smaller Automation Systems, and Allied equipment through coordination and support of technical activities that may impact multiple departments, systems, or work-flows. The AE may coordinate straightforward technical requirements independently, or seek assistance from other resources internal to Carolina Handling, Raymond, the Service Center Network or other partners as required, to support the discovery and development of all necessary technical requirements for each project.

WHAT YOU’LL BE DOING

· Assist respective Sales Account Managers for system specification analysis to provide clear, documentable and coordinated requirements

· Support Site Surveys for projects, complete and review all related administrative requirements to build an accurate bill of material and eventual quote

· Assist with preparation of quotes as needed for complicated projects

· Partner with the core sales representative to evaluate the customer’s requirements and present value-added material products and services

· Review and design solutions, create facility layouts, prepare bills of material, collect vendor pricing and provide support for customer proposals

· Assist CHL Project Managers in the management and implementation of these solutions by working with the sales representatives, vendors and external customers to ensure the projects are ordered accurately, installed/shipped timely and completed on budget

· Ensure that all projects are documented in CRM prior to engaging in support including Opportunity naming convention, unit quantity and dollars; thus ensuring accuracy of the sales pipeline

· Maintain a working knowledge of all Warehouse Solution related Opportunities requiring continued support to assist with moving them through the Sales Pipeline

· Liaise with other departments and external sources as needed to address project technical issues and assist with any impact the technical requirements may have on the overall implementation schedule

· Coordinate with Carolina Handling, Raymond and other vendor personnel during initial site-related activity, as required to identify existing or new technical requirements on a project by project basis

· Understand and perform compelling demos as required, assist with Sales presentations and with training of the salesforce as required

· Research and recommend emerging technical solutions

· Proficient with basic pricing and bill of materials preparation for quoting purposes

· Develop and maintain a strong working knowledge of the warehouse systems, related components and sales/commercial acumen

· Maintain working knowledge of latest installation procedures and options, including pictures of various warehouse sites

· Network with other dealer resources; establish a support group

· Attend workshops, trade shows, and seminars to keep up-to-date on industry trends and changes

· All other duties as required or assigned

EXPERIENCE & SKILLS TO BE CONSIDERED

· Adopt a team approach - work with others in pursuing common goals

· 2-4 years of experience in material handling sales, automation or similar industries is preferred

· Ability to accurately and effectively manage large volumes of information

· Adept with assimilating and disseminating information in a professional manner

· Ability to work independently (with minimal supervision) and in a team environment

· Demonstrate analytical and problem solving skills

· Demonstrate resourcefulness and judgment to resolve routine problems relating to assigned projects.

· Good organizational skills, and high-level of self-structure producing accurate work with a strong attention to detail

· Good written and verbal communication skills

· College degree or equivalent experience preferred.

· Must be proficient in Microsoft Office products including MS Project, Word, Excel, PowerPoint and Outlook. Visio or other related flow diagram software preferred.

· Familiarity with and the use of ACAD, Solidworks and other software suites preferred

BENEFITS *Eligible after 30 days of employment

**Eligibility timing is based on plan rules

· Medical/Health Insurance*

o HSA or FSA depending on the plan enrolled

o Prescriptions

o Health Advocacy

· Dental Insurance*

· Vision Insurance*

· Life Insurance, AD&D and Disability* – basic life and AD&D 100% company paid

· Employee Assistance Program*

· 401K with a company match**

· Profit Sharing**

o 2x/year - eligibility after 6 and 12 months

WORKING CONDITIONS

While performing the duties of this job, the Associate is regularly required to work in a fast-paced working environment with a high volume of information flow and frequent customer interface. The Associate is exposed to sensitive and confidential information. Must be able to adapt to a busy office environment with rapidly changing priorities and remain professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. Travel and being onsite at customer locations will be required and is expected to to 40% overall. This may include overnight travel based on location and scope of project.

PHYSICAL REQUIREMENTS While performing the duties of this job, the Associate is regularly required to sit, talk, hear and speak with good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!