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North Highland Business Solutions Architect in Atlanta, Georgia


North Highland believes in unleashing potential together. It means we challenge thinking and build our clients’ capabilities so they are stronger for the long-term. It means we create and nurture an environment for our colleagues where sharing ideas isn’t just encouraged – it’s expected. And it means we give our skills, time, and passion to uplift our communities. We act, create, and build – not just talk.

Does that sound like you? If so, let’s connect.

Why North Highland? Our employee ownership model enables you to grow through your choices and build the firm. We’ll provide challenging opportunities to learn, and we’ll coach you as you grow personally and professionally. We offer an array of resources and training (both on- and off-the job) to help our people expand their knowledge, sharpen their skills and aim for the next level.

At North Highland, you’re not a number. Our firm is large enough to scale up and tackle the most complex challenges, but small enough where we can each quickly make our mark for our clients.

We started as three leaders gathered around a kitchen table. Entrepreneurial spirits are welcome here.

We are looking for a Solution Architect to join the North Highland Solution Development team.

This person will play a vital role in driving the design, development and delivery of transformation based, client-centric solutions to bring to the marketplace. The successful candidate will be responsible for ensuring continuous evolution of go-to-market solutions to drive business value. To be successful, the candidate must understand all aspects of successful solution development and service delivery and be able to understand and anticipate client needs and how services/products satisfies those needs. The ideal candidate will combine adept and complex problem-solving skills with proven solution development expertise within a consulting or professional services environment.

Exciting work you will do:

  • Craft, design and develop best-in-class, market ready professional services solutions that follow North Highland’s solution development process

  • Contribute to the identification of potential solutions through consumer driven “problem solving” approach, gathering and analyzing market data, consumer intelligence, competitive information, as well as internal capabilities and capacity; direct efforts to quickly introduce new and emerging products/solutions and drive them from concept to delivery

  • Partner with internal subject matter experts to develop proprietary and differentiated approaches to resolve client challenges

  • Responsible for business and industry analysis in order to identify key business challenges and opportunities

  • Oversees market analysis, monitor competitive activity, and identifies customer needs.

  • Develop product/solution KPIs and measure impact of developed solutions against those KPIs.

  • Develop product/solution visions and roadmaps, forecast potential product/solution impact, and drive product/solution development

  • Develop and maintain solution documentation; including process, methodologies, approaches and client ready description

  • Partner with North Highland marketing to support product marketing requirements and solution tests/launch/introduction

  • Help drive improvement of North Highland’s solution development process

  • Identify and test early stage concepts, prototypes and solution components with account team, clients and potential clients

What you will need:

  • 5 to 10 years of experience in a product/services development or product/services management role at a leading consulting or professional services firm

  • Possess strong digital/technical acumen

  • Proficiency with building and managing enhanced data visualization tools such as PowerBi

  • Experience working with clients/customers to evaluate business needs and define requirements

  • Proven skill of progressive/visionary thinking

  • Strategic knowledge of client needs and behaviors across core organizational functions

  • Demonstrable experience in developing high-quality, well-structured, and client ready deliverables

  • Proven success delivering solutions in a complex, rapidly changing environment

  • Strong, confident leadership style of communication.

  • Strong conceptual strength, strategic thinking, problem solving, technical and analytical skills

  • Experience with agile methods and agile development / prototyping

  • Experience with research and testing methodologies

  • A demonstrated ability to partner, collaborate with and lead a diverse range of resources and personalities with distinct perspectives

  • Strong project management experience

  • Excellent verbal and written communication skills.

  • Excellent organization skills with proven ability to manage multiple concurrent projects and to adjust to frequent changes and project priorities

  • MBA from a leading business school is preferred.

** Applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, now or in the future, for this position.

Click HERE to apply

North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, performance improvement, technology and digital, and transformation. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, GA, with more than 3,000 consultants worldwide and 60+ offices around the globe. The firm is a member of Cordence Worldwide (, a global management consulting alliance. For more information, visit and connect with us on LinkedIn, Twitter and Facebook.

North Highland is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.