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North Highland Research Lead - Quant & Qual in Atlanta, Georgia




North Highland has a mantra: Unleash Potential Together. For our clients, it means we challenge thinking and build capabilities, so that after each engagement, they are left stronger and inspired to do more. With our colleagues, it means fostering an environment where bringing, shaping, growing and sharing ideas isn’t just encouraged—it’s expected. And within our communities, it means we give of our skills, time and passion to make them more prosperous.

Research Lead – Qualitative & Quantitative

North Highland is seeking a Research Lead to assist with all phases of research projects, both primary and secondary, including questionnaire design, survey programming and verification, ongoing monitoring and updates on survey response, quantitative data analysis, and report creation/data visualization


  • Understand and conduct quantitative and qualitative research, including basic statistics and survey design

  • Mix of internal initiatives and client billable work. We work with some of the biggest brands in the world!

  • Create reports and uncover insights to capture significant findings

  • Conduct secondary research to support proposal development, marketing studies or POVs, and client project requests through the utilization of North Highland’s internal resources and data subscriptions as well as external resources, including data searches and interviews

  • Stay abreast of trends and best practices in client satisfaction, customer experience, analytics, data visualization, research and competitive intelligence to evaluate their relevance to industries and clients that North Highland serves

  • Other administrative responsibilities, as needed


  • 3 to 5 years’ experience in Market Research, Consumer Insights, or related field.

  • Degree in Business, Marketing, Psychology, Statistics, or related field with strong research emphasis/interest

  • Excellent written and verbal communication skills

  • Self-motivated and able to thrive with limited supervision

  • Experience with direct client interface/interaction in a B2B environment

  • Entrepreneurial spirit and desire to continually develop and grow

  • Moderate to advanced expertise with Microsoft Office products (i.e., Outlook, Word, PowerPoint and Excel)

  • Experience with Qualtrics / survey programming in Qualtrics a big bonus!

  • Some travel (less than 10%)

North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, performance improvement, technology and digital, and transformation. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, GA, with more than 3,000 consultants worldwide and 60+ offices around the globe. The firm is a member of Cordence Worldwide, a global management consulting alliance. For more information, visit and connect with us on LinkedIn, Twitter and Facebook.

North Highland is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.