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North Highland Sales Operations & Enablement Manager in Atlanta, Georgia




North Highland has a mantra: Unleash Potential Together. For our clients, it means we challenge thinking and build capabilities, so that after each engagement, they are left stronger and inspired to do more. With our colleagues, it means fostering an environment where bringing, shaping, growing and sharing ideas isn’t just encouraged—it’s expected. And within our communities, it means we give of our skills, time and passion to make them more prosperous.

Sales Operations/ Enablement Manager

Atlanta, GA

North Highland is looking for an experienced Sales Operations/ Enablement Manager to join our collaborative team of experts. If you are passionate about enabling/coaching sellers, building demand generation frameworks, managing a pipeline and leading a change management effort, this role is for you.

The primary objective of this role is to influence the framework/ process of demand generation and work alongside the selling teams to put it into action.

This will be enabled through:

  • Close alignment with portfolios and account teams and winning hearts and minds of a better way

  • Enhanced collaboration and integration with our BD, Operations, and Marketing teams

  • Clearly defining metrics and measurable objectives with visibility through dashboarding

  • Driving our model of accountability where we drive growth in a team environment


  • Coordinate, conduct Deal Reviews of pursuits early in the funnel

  • Influencing how we pursue business including getting the right people at the right time to win

  • Supporting client teams in executing our Demand Generation framework including education, training, adoption and change management

  • Perform some advanced sales/ pipeline analysis for use in presenting to firm leadership or leveraging for change management/ adoption outcomes

  • May include direct management of individuals on the Sales Operations team, but will include the ability to coach less experienced team members to increase the scalability of your work

  • Work with marketing team to drive our content marketing campaigns/ CSAT program including lead generation/ process within the field


  • 7+ years in Sales Operations/Enablement or equivalent function with significant exposure to field sales teams end-to-end process of demand generation

  • Awareness of Miller Heiman methodologies including LAMP or equivalent program

  • Strong senior executive engagement and influence skills leveraging demonstrated expertise and applied knowledge of North Highland.

  • Past experience in a professional services or B2B selling environment

  • Strong presentation skills

  • Master-level proficiency in Salesforce (Lighting a plus)

  • Assertiveness, directness, and a “company first” mentality

  • Flexibility and ability to adjust on the fly to new demands; sense of urgency

  • BS/BA required; MBA a plus, but not required

    Applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, now or in the future, for this position.

North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, performance improvement, technology and digital, and transformation. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, GA, with more than 3,000 consultants worldwide and 60+ offices around the globe. The firm is a member of Cordence Worldwide, a global management consulting alliance. For more information, visit and connect with us on LinkedIn, Twitter and Facebook.

North Highland is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.