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North Highland Sales Operations Manager in Atlanta, Georgia


North Highland believes in unleashing potential together. It means we challenge thinking and build our clients’ capabilities so they are stronger for the long-term. It means we create and nurture an environment for our colleagues where sharing ideas isn’t just encouraged – it’s expected. And it means we give our skills, time, and passion to uplift our communities. We act, create, and build – not just talk.

Does that sound like you? If so, let’s connect.

Why North Highland? Our employee ownership model enables you to grow through your choices and build the firm. We’ll provide challenging opportunities to learn, and we’ll coach you as you grow personally and professionally. We offer an array of resources and training (both on- and off-the job) to help our people expand their knowledge, sharpen their skills and aim for the next level.

At North Highland, you’re not a number. Our firm is large enough to scale up and tackle the most complex challenges, but small enough where we can each quickly make our mark for our clients.

We started as three leaders gathered around a kitchen table. Entrepreneurial spirits are welcome here.

North Highland is looking for an experienced Manager to join our collaborative team of experts. If you are passionate about managing fast-paced, cross functional sales teams, building demand generation frameworks, managing a pipeline and leading a change management effort, this role is for you.

The primary objective of this role is to contribute to the growth of North Highland by managing projects and processes as part of our demand generation framework. This role will also be expected to provide insightful sales analysis to include utilizing data and insights in a manner that changes behaviors and directs the firm to improve its overall sales proficiency.

This will be enabled through:

  • Close alignment with portfolios and account teams and winning hearts and minds of a better way

  • Enhanced collaboration and integration with our BD, Operations, and Marketing teams

  • Clearly defining metrics and measurable objectives with visibility through dashboarding

  • Driving our model of accountability where we drive growth in a team environment

Exciting work you will do:

  • Influencing how we pursue business including getting the right people at the right time to win

  • Perform some advanced sales/ pipeline analysis for use in presenting to firm leadership or leveraging for change management/ adoption outcomes

  • May include direct management of individuals on the Sales Operations team, but will include the ability to coach less experienced team members to increase the scalability of your work

  • Work with marketing team to drive our content marketing campaigns/ CSAT program including lead generation/ process within the field

What you will need:

  • 4+ years in a Project Management role focused on Sales Operations/Enablement or equivalent function with exposure to field sales teams end-to-end process of demand generation

  • Strong senior executive engagement and influence skills leveraging expertise and applied knowledge of North Highland.

  • Past experience in a professional services

  • Strong presentation skills

  • Working proficiency in Salesforce

  • Assertiveness, directness, and a “company first” mentality

  • Flexibility and ability to adjust on the fly to new demands; sense of urgency

  • BS/BA required; MBA a plus, but not required

** Applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, now or in the future, for this position.

Click HERE to apply

North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, performance improvement, technology and digital, and transformation. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, GA, with more than 3,000 consultants worldwide and 60+ offices around the globe. The firm is a member of Cordence Worldwide (, a global management consulting alliance. For more information, visit and connect with us on LinkedIn, Twitter and Facebook.

North Highland is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.