North Highland Jobs

Mobile North Highland Logo

Job Information

North Highland Senior IT Business Analyst in Atlanta, Georgia


North Highland believes in unleashing potential together. It means we challenge thinking and build our clients’ capabilities so they are stronger for the long-term. It means we create and nurture an environment for our colleagues where sharing ideas isn’t just encouraged – it’s expected. And it means we give our skills, time, and passion to uplift our communities. We act, create, and build – not just talk.

Does that sound like you? If so, let’s connect.

Why North Highland? Our employee ownership model enables you to grow through your choices and build the firm. We’ll provide challenging opportunities to learn, and we’ll coach you as you grow personally and professionally. We offer an array of resources and training (both on- and off-the job) to help our people expand their knowledge, sharpen their skills and aim for the next level.

At North Highland, you’re not a number. Our firm is large enough to scale up and tackle the most complex challenges, but small enough where we can each quickly make our mark for our clients.

We started as three leaders gathered around a kitchen table. Entrepreneurial spirits are welcome here.

Exciting work you will do:

  • Work on business cases, feasibility studies and vendor selection

  • Develops complex requirements, or leads a team of resources in the development of requirements, for process or system solutions which may span multiple business domains by partnering with stakeholders

  • Consult with leaders of business units to elicit, review, define and document business requirements

  • Facilitate workshops with NH resources to elicit and prioritize requirements

  • Document the as-is and to be business processes

  • Work with NH Workday developers to size requests and place on development roadmap

  • Manage the NH Workday development roadmap

  • Assist with User Acceptance Testing

  • Manage the Change Control Process for Workday development

  • Manage the twice-yearly Workday release testing and deployment plan

  • Drive and support improvement of NH business processes and support critical business strategies by supporting IT Management with building the development, implementation, and maintenance plans for our core enterprise business applications systems

  • Assist in design of the end to end support model and processes for application support

  • Build relationships across all business areas and supports internal Service Level Agreements

  • Provides insight and aids in the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains

  • Manage the triage and report out the resolution of Incident and Change tickets within the Workday domain area

  • Aid in data management exercises that require Excel proficiency.

  • Work with IT Management to develop approaches to empower functional stakeholders and monitor functional area adoption.

  • Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders

What you will need:

  • 5-10 years of experience in the field or in a related area

  • 10+ years of requirements gathering and meeting facilitation

  • 10+ years developing and understanding business process flows

  • 2+ years of experience with Workday HCM and PSA modules

  • Experience in both Waterfall and Agile methods of working

  • Experience with some combination of human resources, payroll, compensation, performance management processes, resource management, finance and accounting, professional services administration and systems application

  • Experience in working with various reporting systems and tools

Preferred Skills:

  • Bachelor's Degree from an accredited college/university in the area of specialty

  • Exceptional communications skills, both written and verbal

  • Strategic, thoughtful direction with strong Value Proposition

  • Ability to work and lead projects in a matrix organization

  • Ability to work in ambiguity and help form ways forward

  • Ability to prioritize incoming requirements, and challenge the norm to provide creative solutions to solve business process challenges

  • Strong organizational skills and follow-through with the ability to meet multiple deadlines and ongoing projects

  • Experience with some combination of the following systems in order of importance: Workday, Bullhorn, Salesforce

  • Experience with Microsoft tools such as: Excel, Visio, Microsoft Word and PowerPoint.

** Applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, now or in the future, for this position.

Click HERE to apply

North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, performance improvement, technology and digital, and transformation. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, GA, with more than 3,000 consultants worldwide and 60+ offices around the globe. The firm is a member of Cordence Worldwide (, a global management consulting alliance. For more information, visit and connect with us on LinkedIn, Twitter and Facebook.

North Highland is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.