About NetApp

We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push limits and reward great ideas. What is your great idea? "At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

NetApp is seeking a Technical Delivery Manager with a specialization in Infrastructure, a strategic role that will include both Agile and waterfall Project and Program Management responsibilities. The Technical Delivery Manager is responsible for effectively managing outcomes across the full range of technology-infrastructure-related initiatives, whether on prem or cloud based. This is not a passive "report the news" Delivery Management role. You'll play the role of master orchestrator - responsible for making the news and driving outcomes. Deep proficiency and experience in managing modern infrastructure related projects and fluency in on premise and cloud infrastructure vernacular is important to success in the role. For projects that are best suited for the waterfall methodology, you'll own everything from charter definition, work breakdown structures, and workstream delivery, all the way through project closure. For projects that are more conducive of agile methodologies (eg. Scrum, Kanban), you'll orchestrate sprints from planning to execution. Your role will include running daily scrums, managing the product backlog, collaborating on requirements documentation, and, critically importantly, unblocking barriers to keep the team moving. The ideal candidate will be, bold, tenacious, and highly effective at collaborating with cross-functional teams, working through barriers, building relationships, and owning outcomes. This will be a high profile and very rewarding role to the right candidate.

Job Requirements

Translate functional requirements into the right delivery methodology (waterfall vs Agile), and then breaking the work into milestones, workstreams, dependency mapping, an execution plan, etc For waterfall projects, Gantt chart production / management / reporting For Agile projects (and some waterfall workstreams) facilitate daily stand-up, iteration planning, sprint review, and iteration retrospectives Manage infrastructure development (significant use if IaC across the environment) planning and execution Guide the team in time estimation practices and facilitate work estimates Drive team iteration execution, communicate with management and stakeholders Manage against uncontrolled injection of work (changes are evaluated/intentional) Manage project conflicts, challenges, and dynamic business requirements to keep delivery tracks running efficiently Work to resolve effort / human conflicts, project roadblocks, and other impediments Postmortem and root cause analysis to help teams continuously improve execution practices to ensure maximum productivity A focus on relentless improvement; define and implement improvement stories to increase the velocity and quality of the program Proactively identify and eliminate velocity impediments and facilitate flow Maintain program and project data in project management software (i.e. JIRA, MS Project, etc.) to support estimates and execution Present high level project readouts for management Supports product owner with intra-team dynamics with respect to priorities and scope Manage other special projects as assigned

Education

BA/BS degree or equivalent work experience Deep understanding of the fundamentals of iterative nd incremental development Minimum 6 years of infrastructure project management experience and 2 years leading sprints Demonstrable expertise of agile methodology and frameworks like Scrum, Kanban, etc. Thrives in a highly collaborative, fast paced environment Comfortable owning outcomes Expert coach on implementation of agile scrum Fully fluent in infrastructure concepts, on prem and cloud based Strong knowledge of Scrum theory, rules and practices Strong understanding of waterfall project management methodologies and tools (PMO or Price II certification a plus) Strong understanding of SDLC and Agile procedures (certified Scrum Master a plus) Solid experience working with Architecture and engineering teams to assess and size story/epics Passionate commitment to delivering products on time and with quality Comfortable with presenting project readouts to Executive level audience Deep understanding of agile metrics (tasks, backlog tracking, burndown metrics, velocity, user stories etc.) to analyze and improve sprint planning Ability to understand and represent both the business and technology Excellent communicator in all verbal and written mediums Self-motivated - high natural energy a plus Travel as required - less than 15% Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment