At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Reporting to the Enterprise Financial Crimes Compliance (EFCC) Executive Director, the Chief of Staff (CoS) is responsible for enabling the execution of EFCC priorities in partnership with senior leadership and business partners.  A Subject Matter Expert (SME) in the regulatory space, the CoS will support the success of internal audits and regulatory exams. With strong business acumen, the CoS manages the day-to-day operations and is a proxy to the EFCC Executive Director to ensure decisions are aligned with EFCC priorities amidst a changing regulatory landscape. The CoS is an independent and objective sounding board in comparing, contrasting, and debating priorities, with an objective of identifying favorable outcomes for the program.

JOB FUNCTION AND RESPONSIBILITIES

• Strategic and Business Acumen – Has impressive intellectual and critical thinking skills and can be a sounding board to the senior leadership team. Knowledgeable of emerging industry trends and able to communicate the future vision of EFCC. Must be able to “deep dive” into the details and the business needs while staying focused on the larger picture. Able to quickly dissect and disseminate complex information and incorporate feedback from the leadership team to make effective decisions.

• Executing Results – Manages many projects and priorities across the department while maintaining a standard of excellence.Can synthesize information in a meaningful format that can be shared with various audiences. The CoS is not afraid to challenge the status quo and exhibits a mindset of creativity and innovation. Can excel in a fast-paced environment. Proven agility and responsiveness in a high-stress environment. Can work alongside leadership to craft team priorities and execute against the larger Risk Management and Compliance (RM&C) goals and priorities.

• Leadership – A proven leader who excels at leading through influence with senior executives and business partners across the organization. Has insight into the needs of the department to guide talent needed for long-term success. Can recruit, develop, coach, and mentor others.

• Risk Decisioning – Working knowledge of AML/BSA, OFAC, PEP, KYC and FinCEN-relatedregulations. Can build trust with business line partnerships and be a key point of contact for guidance and escalation. Responsible for helping drive key risk decisions across the organization, with impacts at the micro and macro scale.

ESSENTIAL FUNCTIONS

• Represent the EFCC Executive Directorwith internal andexternal partners, as well as engaging with executives across the enterprise.

• Ability to coordinate across the program to pull accurate and relevant information for meetings with the Chief Risk Officer, the Board, and regulator meetings.

• Synthesize large amounts of data across several risk disciplines and connect the dots to understand holistic impact to the program.

• Participate in strategic and operational governance processes of the business organization as a member of the senior leadership team.

• Work closely with the HR partner, Business Line Leaders, Financial Crimes Compliance (FCC) Leads, and key risk leaders across the bank.

• Central point of contact within EFCC to escalate employee needs and business changes with an employee impact.

• Strong business understanding and needs of the department, with an ability to forecast future trends.

• Coordinate key meeting routines and meeting agendas for the leadership team.

• Facilitate talent planning sessions and EFCC cross-team priorities.

• Be a key facilitator internally for regulatory exams and internal audits. Work alongside leadership to resolve issues and provide status updates of outstanding items.

• Ability to untangle complex emerging issues and drive timely resolutions.

• Strong communication skills, both written and verbal.

EXPERIENCE & PREFERRED SKILLS

• Bachelor’s degree required; advanced degree preferred.

• Experience in strategic planning and execution.

• Considerable knowledge of business theory, business processes, management, budgeting, and business office operations.

• Proven ability to build and develop relationships across the enterprise.

• Determine staff development needs and create appropriate action plans.

• Excellent understanding of project management principles.

• Ability to set and manage priorities judiciously.

• Previous experience leading business transformation.

• Knowledge of U.S. Bank’s operations, systems, and practices within business units.

• Create an environment that motivates and promotes high engagement and collaboration to achieve objectives.

• The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.  

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $159,630.00 - $187,800.00 - $206,580.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.