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Cambridge International Systems, Inc. has a full-time Service Desk Analyst opportunity available based in Doral, FL. Qualified candidates for this job must possess a current DoD Secret security clearance.

SOUTHCOM Cyber Information Technology Enterprise Services (SCITES) is working to deliver and operationalize information technology (IT) services for all US SOUTHCOM combatant command constructed networks. These constructed networks span the US SOUTHCOM Area of Responsibility (AOR). Work performed under this Task Order directly provides US SOUTHCOM a defensible, secure, modern, and efficient IT infrastructure across all combatant command constructed networks.

This position supports SOUTHCOM's transformative move to a Zero Trust Architecture in alignment with the DoD Zero Trust Strategy and Executive Order (EO) 14028.

ROLE RESPONSIBILTIES

• Develops computer systems specifications that address business requirements and fit with company/customer system architecture standards.

• Work with team to communicate issues and troubleshoot as needed.

• Resolve issues by utilizing knowledge of software and hardware.

• Work in a cleared and mission-oriented environment.

• Support provided is to keep key IT systems up and running. These systems are critical to keeping mission on track. So, it is a very important task and mission!

  Required QUALIFICATIONS

• Must possess an active DoD Secret security clearance with the ability to obtain a TS/SCI.

• Must be proficient in using different technologies such as computers and other tools and systems pertinent to the position.

• Technical Training, Certification(s) Must be IAT level II Compliant and Operating System Computing environment compliant.

• 5 + years of related experience

• CompTIA - Security+ - CompTIA, Microsoft Modern Desktop Administrator: Windows 10 (MD - 100) - Microsoft

  TRAVEL REQUIREMENTS

• In some occasions, overnight travel may be required.

  PHYSICAL ENVIRONMENT AND WORKING CONDITIONS

  Cambridge International Systems complies with Temporary Duty Station (TDY)/Outside Continental United States (OCONUS) vaccination requirements.  If this position requires OCONUS travel (listed above), Vaccine Recommendations by AOR | Health.mil lists applicable current vaccination requirements by location.

  Office setting:

• Must be able to work in an office environment, sitting at a desk, looking at a computer for most of the workday.

• Work is physically comfortable; the employee has discretion about sitting, walking, standing, etc.

• May be required to travel short distances to offices/conference rooms and buildings on site. 

  BENEFITS AND PERKS

  Cambridge International Systems is committed to investing in our employees and their future by providing them with competitive compensation, career development opportunities, comfortable working conditions, and a comprehensive benefits package, some of which are listed below:

• Medical, dental, vision, Life/AD&D/STD/LTD insurance

• 401(k) matching and immediate vesting

• Paid time off and holidays

• Generous tuition & training assistance program

• Relocation assistance

• Sign-on bonuses

• Referral bonuses

• Performance-based bonuses

• Community involvement & outreach

• Wellness program

• Employee Assistance Program (EAP)

• Tickets at Work

  Refer to a friend

  If you know someone who may be interested, please share this posting.  We are a growing team and there may be more opportunities like this one here at Cambridge International Systems!

  MORE ABOUT US

  At Cambridge, we recognize innovation and agility grow through diverse collaboration. Our team is comprised of unique individuals, and it is our policy to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.

  If you are a qualified individual with a disability or a disabled veteran requiring assistance with the application process, please visit  https://cbridgeinc.com/accessibility/  for information on how to request assistance.

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