Description

Are you a passionate, self-starting Product Manager interested in building products to connect Amazonians with the information, resources, and insights they need through best-in-class intranet solutions? We are looking for a Senior Product Manager, with a technical background, that is customer obsessed, has a bias for action, and wants to learn and be curious. You will join the A to Z Experiences team responsible for delivering highly successful launches and ongoing operation of new intranet mobile and web applications for Amazonians. This role will initially focus on the corporate A to Z mobile application experience but over time you are likely to be involved in all aspects of the Amazon A to Z product suite.

Key job responsibilities

• Working closely with business leadership to define and evolve the vision for your products

• Working with stakeholders across the company to gather and document requirements

• Establishing feature prioritization and creating ambitious but achievable roadmaps

• Defining acceptance criteria and user acceptance testing processes for your products

• Working closely with engineering to ensure feature delivery in line with requirements

• Defining the product metrics that ensure successful use of our products by our customers, and reporting on those metrics through regular status mechanisms

• Monitoring the execution of new product and feature launches to ensure they meet expectations

• Contributing to a team culture of experimentation and innovation

• Analyzing customer feedback and usage metrics to identify key pain points and ensuring appropriate levels of product quality and performance

• Managing bottlenecks, providing escalation management, anticipating and making trade-offs, balancing the business needs versus technical constraints, and maximizing business benefit while building great customer experiences

• Presenting confidently to senior management through both verbal and written communications

• Capable of rolling up sleeves as necessary to ensure projects stay on schedule and meet our high standards of quality

About the team

As part of People eXperience Technology (PXT), we deliver products that are used by all Amazonians in their daily roles in Amazon. Within PXT, the A to Z Experiences team owns Amazon A to Z, Amazon’s flagship employee intranet application. A to Z provides Amazonians with access to tools and resources related to their employment, their workplace, their careers, and that of their teams (if they are a manager). A to Z is available to users before, during, and after their time at Amazon as both a web application and a mobile application. It supports our corporate employees, our associates in our Fulfilment Centres, and our alumni.

We are open to hiring candidates to work out of one of the following locations:

Dublin, D, IRL

Basic Qualifications

• Bachelor's degree

• Experience owning/driving roadmap strategy and definition

• Experience with feature delivery and tradeoffs of a product

• Experience contributing to engineering discussions around technology decisions and strategy related to a product

• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

• Experience in technical product management, program management or engineering

• Experience with end to end product delivery

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

• Experience in building and driving adoption of new tools

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).