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North Highland Technology in Dunwoody, Georgia


North Highland believes in unleashing potential together. It means we challenge thinking and build our clients’ capabilities so they are stronger for the long-term. It means we create and nurture an environment for our colleagues where sharing ideas isn’t just encouraged – it’s expected. And it means we give our skills, time, and passion to uplift our communities. We act, create, and build – not just talk.

Does that sound like you? If so, let’s connect.

Why North Highland? Our employee ownership model enables you to grow through your choices and build the firm. We’ll provide challenging opportunities to learn, and we’ll coach you as you grow personally and professionally. We offer an array of resources and training (both on- and off-the job) to help our people expand their knowledge, sharpen their skills and aim for the next level.

At North Highland, you’re not a number. Our firm is large enough to scale up and tackle the most complex challenges, but small enough where we can each quickly make our mark for our clients.

We started as three leaders gathered around a kitchen table. Entrepreneurial spirits are welcome here.

Our client is looking for a Head Architect in Robotics & Automation to develop the foundation for the area within the company.

Key Accountabilities:

  • Responsible for governance of RPA roadmap, prioritization and service delivery across projects in collaboration with the Director of Robotics and Automation

  • Develop RPA architecture and solutions focusing on scalability and extensibility

  • Provides guidance for continuous improvements and best practices on solution delivery

  • Develop architecture standards/guidelines/policies based on the organization’s needs, and anticipated technology advances to guide solutions

  • Shape the end-to-end architecture and design, and work with the program head and team to implement the solutions

  • Define templates and set best standards and practices for development as part of CI organization

  • Coordinate with platform vendor for issues and support requests. Key Shared Accountabilities

  • Definition and leadership of automation and efficiency agenda

  • Business case development

  • Proactively respond to strategic delivery questions

  • Help resolve enterprise resourcing challenges / trade-offs, providing options/recommendations

  • Monitor and track ongoing benefits realization and transition to BAU

  • Publish periodical reports / dashboards

Educational Attainment:

  • Bachelor’s degree, preferably in Computer Science or related IT discipline; or equivalent experience.

Critical Expertise & Experience:

  • 7+ years experience in software development, including design, implementation, debugging and support

  • 2-4 years experience in Robotic / Intelligent Process Automation – Preferably Blue Prism

  • Experience in taking RPA tools to deployment

  • Expertise in Bot control/management using control room functions

  • Proven experiencing coordinating and communicating across functional groups, including communicating technical software solutions to non-technical stakeholders Team/Individual Capabilities

  • Ability to lead, guide, and provide mentorship to developers

  • Able to resolve critical issues that might come up during deployment

Key Metrics The Architect of Robotics & Automation will be expected to drive business outcomes across the following metrics:

  • Milestone delivery

  • Benefits delivery ($ benefit) to Client

  • Increased efficiency and effectiveness

  • Velocity (start time and stop time of a process before and after deployment)

  • Productivity (reduction in manual work)

  • Quality (increase in output accuracy)

Project Manager, Robotics & Automation Operating Model Parameters:

  • Active presence in stakeholder meetings

  • Effective and timely support to and from matrix teams in the wider business to enable delivery

  • Strong internal network and communication lines with stakeholders to solicit and provide appropriate advice and guidance

  • Engagement with 3rd party suppliers

Click HERE to apply

** For this position, work visa sponsorship is not available. All applicants must be authorized to work in the United States without the need for any type of sponsorship from North Highland.

North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, performance improvement, technology and digital, and transformation. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, GA, with more than 3,000 consultants worldwide and 60+ offices around the globe. The firm is a member of Cordence Worldwide (, a global management consulting alliance. For more information, visit and connect with us on LinkedIn, Twitter and Facebook.

North Highland is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.