Principal Analyst IT Business Analysis

About GlobalFoundries:

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Summary of Role:

Monitor the performance of systems, processes hardware, network, and software to take corrective actions and make improvements using the System Center Operational Manager.

Essential Responsibilities:

Monitor the performance of systems, processes hardware, network, and software to take corrective actions and make improvements using the System Center Operational Manager. Perform Network Administration through network setup, periodic checks, analysis, and implementation of fault-tolerant systems configuring Stablenet Monitoring tool. Coordinate the design, development, and maintenance of one or more of the processes and related procedures within the ITSM lifecycle. Leverage Advantest and Teradyne automation tools to create robust automated process integration through. ServiceNow and other system applications. Perform gap analysis using Six Sigma Lean concepts and document AS-IS process documentation, perform value streamline mapping, and eliminate the waste. Customize ServiceNow applications, facilitate the rollout of new applications and modules, and configure Application UI and Configure Workflow. Assist with the development of test scripts and coordinate test efforts for post-sprint testing, UAT, and regression testing. Translate customer metric and KPI requirements into ServiceNow reports and dashboards utilizing a combination of out of box reporting and ServiceNow Performance Analytics tools. Consolidate monitoring tools and standardize the event management process across GFIT: integrate monitoring tools with ServiceNow to auto-trigger critical alerts, timely response to alerts, and provide 24/7 support to ensure minimal downtime of IT infrastructure and critical business applications of GlobalFoundries IT. Installation of the operating system and core applications. Inject drivers to the SOE Images.

Other Responsibilities:

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements, and programs.

Required Qualifications:

• Education – Three or four year bachelor's degree or foreign equivalent in Computer Applications, Computer Science, or related field.

• Requires minimum 5 years of experience in the job offered or as IT Analyst/Consultant, Network Administrator, or a related occupation. 5 years of experience must include all of the following: (1) ITIL; (2) Six Sigma; (3) RCA Methodologies; (4) ServiceNow; (5) Anaplan; (6) Llamasoft; (7) PowerShell ISE; (8) Teradyne; (9) Microsoft BI, Microsoft PowerAutomate, Microsoft Project, or Microsoft Visio; (10) System Center Configuration Manager (SCCM) current branch; (11) and System Center Operations Manager (SCOM) OP5 Monitoring.

Salary range: $108,986 – $127,100

For Awareness Only – the below is our Equal Opportunity Statement (2023) that Workday will automatically populate in every external job description. The Hiring Manager only needs to provide the above pieces of information.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at usaccommodations@gf.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory.

All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law.

Expected Salary Range

Salary range: $108,986 – $127,100

The exact Salary will be determined based on qualifications, experience and location.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at usaccommodations@gf.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory.

All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law

Changing the world from the inside out

Join the team that’s moving the world forward.

What makes GlobalFoundries different? Our advanced operational and technology capabilities are made available through a global manufacturing network, anchored by facilities in Singapore, Dresden (Germany), Burlington (Vermont) as well as East Fishkill and Malta (New York).

At GF, we make things that matter — from the solutions that enable the way we live today, to the technologies that drive what’s possible for tomorrow.

Our people bring this power to life. A diverse and global team representing the best in the industry, we are united by our dedication to excellence and our desire to improve and empower the world.