Job Information
Tennessee Valley Authority Energy Services Consultant - 516539 in NASHVILLE, Tennessee
Energy Services Consultant - 516539
Job ID:516539Location:NASHVILLE, TNRegular/Temporary:Regular
External - Posting Description
Energy Services Consultant - 516539
Organization: Financial Services
Department: Strategy, Marketing & Support
Location: Nashville, TN, Huntsville, AL, and Muscle Shoals, AL
Position Mobility: This is a hybrid position.
Relocation: Relocation benefits are not offered for this position.
Posting Open: 04/24/2024
Posting Close: 05/07/2024 at 11:59 pm EST
Salary: Competitive
This position will cover the South Region, TVA’s service territory in North Alabama. This role will require frequent travel and the ability to be in person at customer sites.
This position will be filled as Specialist, Strategy, Marketing and Support III or Energy Services Consultant. If you are interested in the Specialist, Strategy, Marketing, and Support III position, please apply on job opening 516541. Applicants interested in both levels, must apply on both openings to be considered.
Position Purpose
Serves as TVA’s local regional representative and key contact for TVA EnergyRight suite of programs and services with local power companies (LPCs), directly served, key regional stakeholders, and community groups. Share responsibility to ensure LPCs, directly served, and communities value TVA as their trusted energy advisor and solutions provider. Strengthens long-term partnerships through engagement with EnergyRight programs and services. Develops strong knowledge of individual LPC’s local market and community dynamics. Develops strategic marketing and EnergyRight program plans with LPCs and communities to address local needs. Partners with LPCs in promoting and delivering EnergyRight programs and services to the many cities and communities within the Tennessee Valley ensuring that residential, commercial and industrial customers’ needs are met and that all are served on a timely, equal and fair basis. Coordinates the execution of EnergyRight programs and services while uplifting TVA and EnergyRight brand and increasing co-branding opportunities. Represents TVA as the face of all EnergyRight programs and services in the communities. Supports the Regional Relations Leadership Team in the development of TVA’s regional engagement plans. Custom fits EnergyRight programs and services with individual LPCs. Communicates, sells and obtains buy-in on EnergyRight programs and services. Communicates and promotes TVA’s message and the value of the public power model to multiple external communities, public and private associations, as well as to the public.Coordinates and works closely with the Regional Relations team and External Relations support team in order to ensure a unified voice and holistic approach to serving the needs of LPCs, direct served, stakeholders and communities across the Valley.
Budget Responsibility
Up to $250,000
Principal Accountabilities
Serves as TVA’s key contact in the region on all TVA EnergyRight programs and services.
Maintains a strong working knowledge of all CES programs and services and is able to present, promote and explain, coordinate and deliver programs and services.
Evaluates and monitors LPC business plans and strategies, local market dynamics and community needs, and determines which EnergyRight programs and services best meet their strategies and needs.
Maintains strong working relationships at all levels of the LPC and with key regional stakeholders to make EnergyRight programs and services successful (Executive Management, Member Services, Key Accounts, Communications, Engineering, Finanical, etc.)
Markets, communicates, and promotes EnergyRight programs and services to LPCs and key regional stakeholders to obtain their buy-in and understanding of programs.
Positions TVA as the trusted energy advisor and solutions provider to LPC; positions TVA and LPCs as trusted energy advisor and solutions provider to the communities.
Develops LPC specific strategic engagement plans and business strategies and implements marketing initiatives to best serve and deliver EnergyRight programs and services to the LPCs and their communities. Ensures program alignment with the program design team.
Promotes energy efficiency, electrification, demand response, innovation, and other co-branding opportunities and events to LPCs and communities.
Seeks out opportunities to uplift TVA and EnergyRight brand in the local communities in partnership with LPCs.
Serves as the face of EnergyRight programs and services to the local communities, civic organizations, and community action agencies.
Identifies and promotes social media and storytelling opportunites with LPCs to increase brand awareness.
Communicates and coordinates closely with TVA Region Team members, including Regional VP, Customer Relations Director, Customer Relations Manager, Community Relations Director and staff, and ES&P Director/Regional Sr. Manager to present a cohensive TVA team in the region.
Minimum Requirements:
Education— Bachelor’s degree in business, marketing, engineering, business-related, or other discipline with demonstrated sales and customer relationship experience.
Experience— Eight years or more experience in marketing and sales. Knowledge of current TVA products and their applicability to the marketplace is desirable. Knowledge of TVA, LPCs, and the utility industry is preferred. Demonstrated ability to lead groups, give effective presentations, and to develop and establish communications with top level customer executives. Successful previous experience working with customers is required.
Knowledge/Skills/Abilities— Must possess well-developed skills in interpersonal relations, negotiations, and oral and written communications. Incumbent must have demonstrated ability in leadership, sound judment and decision-making. The following competencies critical to successful performance of this position: leadership, customer service orientation, problem solving, judgment/decision making, business orientation, adaptability, planning and follow-up, relationship building, written and oral communications, presentation skills, strategic thinking, teamwork, negotiating, and knowledge of rates and the electric utility industry and TVA customers. Candidate may be required to obtain and maintain a security clearance based on position / access requirements and essential job functions.
Equal Employment Opportunity
TVA values and embraces diversity. We encourage all individuals to apply regardless of race, color, national origin, ethnicity, gender, sex, abilities/disabilities, sexual orientation, religion, veteran status and age. We strive to be inclusive of all the people we serve across the Valley.
TVA is an Equal Opportunity employer and complies with all applicable laws and regulations regarding equal employment opportunities. Any applicant or employee who believes s/he has a discrimination claim (including harassment or retaliation) must contact TVA’s Equal Opportunity Compliance office within 45 calendar days of the event or action s/he believes to constitute discrimination, harassment, or retaliation.
Drug-Free Workplace
All TVA Non-Nuclear employees are covered by TVA's Federal Drug-Free Workplace Program Plan, in accordance with Executive Order 12564, Public Law 100-71 and the Mandatory Guidelines for Federal Workplace Drug Testing. Information regarding the Drug Free Workplace Program can be found at www.samhsa.gov/workplace . TVA Non-Nuclear employees in Testing Designated Positions, including those performing safety-sensitive duties are also subject to random drug testing. TVA Nuclear employees are subject to random alcohol and drug tests in accordance with 10 CFR Part 26 as mandated by the Nuclear Regulatory Commission (NRC).
How to Claim Vet Preference
If you are requesting to be considered as a preference-eligible veteran as outlined in the application process, you must submit your military documents before the posting close date indicated above. Be sure to include all supporting documentation: Form DD214 (member 2 or member 4 copy), a Veterans Disability Rating Letter from the VA (if applicable), and a completed form TVA 3595. If you will not get your DD214 until you are separated or retired, you can request a Statement of Service through your military personnel office. The Statement of Service must list your dates of military service, character of service, expected date of separation and any service-connected disability rating that you have been awarded from your branch of military service. Please submit your military documents each time you apply for a position.
How to Submit Documentation:
Upload documents in Step 8 of the application process.
Email documents to[email protected]
More information about preference eligibility and a link to form TVA 3595, can be found athttps://www.tva.gov/Careers/Claiming-Veteran-Preference. If you have a question about preference eligibility, please email [email protected] .
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