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Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

FIS is looking for a Business Process Analyst II to join our team. As a Business Process Analyst II, you will work with an exciting and collaborative team.

We are passionate about our work and take a client-first approach to everything we do. There are great opportunities for learning within this group.

What you will be doing

This role will work within the Internal Consulting team, supporting the team in delivering the Customer Experience strategic vision across multiple processes and technology capabilities. You will work closely with key stakeholders across the business to enable the strategic vision to be delivered. You will also take responsibility for agreeing, designing and delivering BAU changes which drive the overall strategic vision as well as responsibility for continuous improvements of processes and technology, working closely with the data analytics teams to confirm your deliveries are reported accurately.

You will be expected to keep up to speed on best in class process and technologies outside of FIS and within the market to ensure the team is delivering optimum solutions.

What you bring:

• Logical problem-solving mindset to break down problems and solutions
• Proactive in seeking solutions to problems
• Excellent verbal and written communication skills
• Ability to process map solution diagrams coherently and comprehensibly

Added bonus if you have:

• Clear understanding of work effort for estimating time to completion
• Knowledge of financial services industry practices, regulations and processes

What we offer you

• A variety of career development tools, resources and opportunities
• Time to support charities and give back in your community
• A fantastic range of benefits designed to help support your lifestyle and wellbeing
• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your technical skillset

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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