Company Description

Zenith is a full-service media agency with capabilities and expertise across all channels and disciplines. Zenith is part of Publicis Media, the #1 media buying network in the Americas and #2 globally. As “The ROI Agency,” Zenith’s expertise lies in driving real, tangible business outcomes, not just media metrics, that will have a measurable effect on our clients’ business. Every investment we make has an ROI mindset—not just for our clients, but for our agency at large. We’re focused on driving the maximum value for our people, our capabilities and our media investments for some of the world’s leading brands

Job Description

Position Summary

The Operations Director is an integral role within the Zenith team, responsible for monitoring and building internal operational processes throughout the account. The Operations Director will also be responsible for monitoring and enhancing a new reporting tool used heavily throughout the account. Data integrity is of upmost importance for the success of this new tool and client relations so a keen eye for detail and forward thinking are the key attributes required for this role.

Specific Responsibilities

• Work alongside the planning, investment, operations, finance, and reconciliation teams to execute the end-to-end financial management process inclusive of budget authorization, client billing, supplier invoice reconciliation and payment, and compliance with internal/external audit requirements.

• Partner with Finance and Procurement teams to deliver financial reporting and tracking (e.g. monthly analysis of planned vs. actual spend, delivery reporting, etc.)

• Manage the tools, systems, and process that enable sound financial operations including planning/investment team support/training

• Must have a firm grasp of the end-to-end planning/buying process and how the various agency and client functions work together within that process.

• Build strong relationships with internal stakeholders and groups, facilitating synergy between the planning and activation functions that manage day-to-day client business

• Build and develop relationships with client business directors and brand teams, ensuring that client and overall data proposition is relevant and aligns with strategy direction

Qualifications

Required Skills

• The candidate must have 5+ years of experience consulting with clients on making strategic investment decisions to improve business results

• Responsible for media forecasting both internally and externally

• Proficiency in Microsoft Excel required

• Proficiency in Prisma, OX, and MediaTools strongly preferred

• Senior resource must have strong functional understanding of contemporary marketing analytics, advertising technology and research techniques, as well as an innovative vision on how the practice should evolve to keep pace with the ever changing marketing environment

• Strong client management/consultative experience both presenting and resolving issues.

• Extensive experience leading and managing marketing technology projects from ideation through installation

• Strong critical thinking and problem solving skills – demonstrated ability to mine data for relevant and actionable insights

• Solid written and verbal communication skill with ability to communicate/translate complex concepts to non-technical audience

• Strong understanding and experience with digital media buying, KPI development and technology practices during campaign planning and execution

• Demonstrated experience with programmatic audience buying concepts and execution

• Must have demonstrable quantitative skills and the ability to roll up sleeves and dig into the numbers when necessary

• Must have powerful leadership qualities, as will be required to lead external and internal resources into new marketing effectiveness territories

• Candidate must have a strong attention to detail, and be able to quality check their teams’ work to ensure that data anomalies/mistakes are caught prior to delivery of the analysis to the client teams

• Candidate must have strong management capabilities, both operationally (as well as strategically) to ensure that guidance is given to all teams on how to enhance the product as the account matures)

• Candidate must be outgoing and able to integrate with a fast-paced Planning and Activation teams

• Must be able to cultivate excellent relationships with technology and research partners

• Ability to meet deadlines in a fast-paced environment

• Hands on, problem solving abilities – “can do” approach (someone who is a thinker and a doer)

Additional Information

Compensation Range: $115,500 - $150,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 6/14/2024.

All your information will be kept confidential according to EEO guidelines.

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