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North Highland Senior Business Analyst in Orlando, Florida


North Highland has a mantra: Unleash Potential Together. For our clients, it means we challenge thinking and build capabilities, so that after each engagement, they are left stronger and inspired to do more. With our colleagues, it means fostering an environment where bringing, shaping, growing and sharing ideas isn’t just encouraged—it’s expected. And within our communities, it means we give of our skills, time and passion to make them more prosperous.

At North Highland, Strategy Consulting helps our clients determine where they should go by designing customized strategies to generate in-year returns and drive innovation, while Management Consulting helps our clients determine how to get there with a focus on process design, change management and project prioritization. Our Delivery Consulting enables our clients to get where they are going by executing on key operational PM, BA, Product and Change Management initiatives.

Role Description –

We are seeking a Project Management Governance Analyst to lead our clients' efforts in creating and implementing project management governance standards and practices in the support of Technology Teams. This role will coordinate with our technology and financial partners to support and operationalize our procedures, as well as participate in process creation, enhancement and governance.

Exciting work you will do:

  • Support Technology Project and Program Governance Program.

  • Research and report on project management practices, services, impacts to data quality, consistency and overall value to the company.

  • Document and report on existing practices with Technology teams to stay abreast of existing practices and challenges with compliance.

  • Review and analyze projects and programs. Draft and help implement recommended improvements to process and procedures for projects.

  • Participate in policy creation and management. Analyze potential impacts of policy choices under consideration.

  • Participate in project review processes to verify projects and teams are in line with standard, policies and best practices.

  • Identify and document potential gaps in policies, procedures, and project governance solutions.

  • Provide Project Management Process Support.

  • Review campaigns for alignment with internal policies and external regulations.

  • Educate teams on existing best practices and standards.

  • Support Project Managers with reviews and analysis of project data.

  • Review requests for enhancements to project management standards.

  • Support on demand requests and shifting organizational priorities.

  • Work closely with technology leadership to understand needs/challenges, assess potential impacts, and assist with compliance.

What you will need:

  • 5-7 years’ experience in technology projects, including project management and financials (capital and expense).

  • Working knowledge of VersionOne, Jira, Clarity.

  • Excellent relationship and communication skills with demonstrated ability to partner successfully across all levels and functions.

  • Demonstrable experience in training teams and individuals to adapt to new process and procedures.

  • Experience dealing with cross-functional, multi-business processes and projects.

  • Strong Presentation creation and delivery skills using various tools and mediums.

  • Microsoft applications (Word, Excel, PowerPoint).

  • Demonstrated ability to communicate challenging messages across all levels.

  • Ability to self-organize and work independently • Ability to work within a team and lead as needed.

  • Working knowledge of full software development life cycles including agile methodologies.

  • BA or BS, 4 year degree

** Applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, now or in the future, for this position.

Click HERE to apply

North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, performance improvement, technology and digital, and transformation. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, GA, with more than 3,000 consultants worldwide and 60+ offices around the globe. The firm is a member of Cordence Worldwide (, a global management consulting alliance. For more information, visit and connect with us on LinkedIn, Twitter and Facebook.

North Highland is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.