Job Information
ThermoFisher Scientific Industry Director - Band 9 (RSD) in Pittsburgh, Pennsylvania
Job Description
About Us:
Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.
Discover impactful work:
The Industry Director is responsible for relationship and account management at customers with approximately $1 Million or greater potential within a specific segment and ensures market penetration and profitability at these accounts, while achieving sales and profit forecasts. The Industry Director focuses on all account development activities including account strategy execution and management, ongoing communication of value proposition and value-added programs and services, resource coordination, price management, initiation of RFP responses, where applicable, and achievement of forecasted profitable growth.
Key responsibilities will be:
Drive corporate relationships by understanding customer life cycle and contract timeframes
Coordinate needs and opportunity assessments across multiple locations
Measure customer satisfaction and develops strategies to improve
Drive the Request for Proposal process to include financial modeling and strategic implementation
Coordinate and communicate business development initiatives and strategies
Identify target profitability, terms and conditions
Create and manage the account strategy and implementation plan
Conduct business reviews with customers
Provide direction to managers/sales representatives on expectations for servicing accounts, along with driving innovation and supplier aggregation
Drive market share improvement and identify standard marketing programs/promotions relevant to customers and biotech state associations
Evaluate customer performance for contract compliance
Keys to Success:
Education
- Bachelor’s degree; MBA preferred
Experience
- 10+ years of relevant work experience; strong background in science and the specific industry segment, biotechnology/pharmaceutical experience preferred
Knowledge, Skills, Abilities
Confirmed ability to maintain and grow senior level customer relationships across multiple areas like Sourcing, Production, Research, Materials Management
Strong financial analysis, negotiation, and project management skills
Strong leadership skills in a matrix environment
Proven sales record
Knowledge of Word, Excel, and PowerPoint a must; contact management software a plus
Able and willing to travel to customer locations up to 60%
Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific) . A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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