Job Information
GE Healthcare Training & Digital Service Specialist in Seoul, South Korea
Job Description Summary
This role is expected to lead the following roles and expectations.
Lead to Improve Services Technical Skill to contribute Business / Develop Technical Training Sequence / FE Technical skill(Advanced/Proficient) optimization based on service job volume / Lead Digital Service tool projects (such as iCenter, myGEHC mobile app, SIMS, SMAX, etc)
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
[HR Talk]
GE Healthcare에서 사원대리급 Training & Digital Service Specialist를 채용합니다. FE팀 (Field Engineer) 및 TSE팀 (Technical Support Engineer) 내 트레이닝 모듈에 대한 검토와 분석을 담당하며, 조직 내 기술적인 역량개발에 기여합니다. Global 본사 및 아시아 지역 관계자와의 소통이 중요한 직무로서, 영어 Communication이 원활하신 분, 유관 산업 내 경력 또는 Technical Operations 분야 경력자를 우대합니다
Roles and Responsibilities
Plan technical training course based on training needs from region input
Lead to optimize FE skill balance based on service job volume
Lead to improve technical skill for Field Engineer(FE) and Technical Support Engineer(TSE)
Develop technical training sequence to improve FE and TSE skill
Collaborate with Korea cross functional team and global training team to improve training contents and FE/TSE technical skill
Lead the operations of service digital tool such as user registration, update, testing based on the global guideline
Required Qualifications
Business, conversational and written English skills
Passion and energy to improve technical excellence
Highly effective communication skill to influence beyond organizational wall
Technical or Service operational experience and knowledge
A desire to work with the global service teams to share best practices across the service regions.
Leadership, inclusiveness and influencing skills in the Korea and global organization
High vitality, enthusiasm and engagement to drive, coordinate and facilitate teams
Good analytical skills and ability to drive projects and work activities to deliver outcomes
Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional Information
Relocation Assistance Provided: No
GE Healthcare
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