customer service representative.

• st paul , minnesota

• posted may 17, 2024

job details

summary

• $18 - $18.50 per hour

• temp to perm

• no requirements

• category healthcare support occupations

• referenceAB_4537225

job details

Customer Service position for a Global Medical Equipment company in Minneapolis! You will be taking inbound and making outbound calls to customers regarding their medical equipment needs. This is a temporary to hire position, is 100% on-site and is located off of Hwy 280 and 94. Please send your interest and resume to tracy.rue@randstadusa.com.

salary: $18 - $18.5 per hour

shift: First

work hours: 8 AM - 4 PM

education: No Degree Required

Responsibilities

• Customer Service Representatives take inbound and outbound calls regarding medical supplies.

• Identify and assess customers' needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

Skills

• Follow-up

• Active Listening

• Telephone Etiquette

• Empathy

• Interpersonal Sensitivity

• CRM

• Typing Skills

• Basic Software Skills

• Customer Service

• Basic Computer Skills

• Customer support

• Customer Relationship Management

• CUSTOMER ORDERS/SALES

• Customer Relations

Qualifications

• Years of experience: 2 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

TR

tracy rue

• tracy.rue@randstadusa.com