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North Highland Expert Practitioner- Health and Human Services in Tallahassee, Florida


North Highland believes in unleashing potential together. It means we challenge thinking and build our clients’ capabilities so they are stronger for the long-term. It means we create and nurture an environment for our colleagues where sharing ideas isn’t just encouraged – it’s expected. And it means we give our skills, time, and passion to uplift our communities. We act, create, and build – not just talk.

Does that sound like you? If so, let’s connect.

Health and Human Services Consultant

Join a team that delivers strategic solutions to Health and Human Services (HHS) agencies that address the unique culture and objectives relevant to our HHS clients. Our growing team helps clients achieve their strategic Medicaid and Family Assistance Programs, Child Welfare, Child Support Enforcement and Children’s Health Insurance Programs (CHIP), Temporary Assistance for Needy Families (TANF), and Supplemental Nutrition Assistance Program (SNAP) initiatives.

Why North Highland? Our employee ownership model enables you to grow through your choices and build the firm. We’ll provide challenging opportunities to learn, and we’ll coach you as you grow personally and professionally. We offer an array of resources and training (both on- and off-the job) to help our people expand their knowledge, sharpen their skills and aim for the next level.

At North Highland, you’re not a number. Our firm is large enough to scale up and tackle the most complex challenges, but small enough where we can each quickly make our mark for our clients.

We started as three leaders gathered around a kitchen table. Entrepreneurial spirits are welcome here.

Exciting work you will do:

  • Bring expertise in Health & Human Services to extensive engagements and develop in-depth solutions that enact long-term success for our clients.

  • Draw on your own unique perspectives, personality, and creativity to think big about our clients’ challenges and develop creative solutions.

  • Impact North Highland’s bottom line by building and leveraging client and team relationships that drive results and fuel growth.

  • Identify and sell solutions that provide real value to clients through North Highland’s holistic approach to consulting. Become an expert in our full range of capabilities: Strategy, Technology, People & Change, Experience Design, Process and Business Analysis, Data & Analytics, Program and Project Management, and Professional Staffing.

  • Provide strategic, programmatic, budget/funding and technical expertise to government agencies as the transform their service delivery models and the underlying technology.

  • Grow as a Health & Human Services thought leader by developing your expertise through research and learning, and your professional network through association memberships, speaking and writing engagements, and community activities.

What you will need:

  • A minimum of 5 years of management consulting, advisory with Health and Human Service agencies.

  • An ability to authentically establish credibility, build consensus, and activate collaboration with clients and teammates.

  • A minimum of 3 years of experience consulting with State Government Health & Human Services programs including, but not limited to Medicaid, Eligibility Determination, Behavioral Health, Child Welfare and Nutrition Support services or systems.

  • Creative ingenuity and a proven ability to find or design simple solutions to complex challenges.

  • Excellent interpersonal/communication skills.

  • Superior self-awareness around personal strengths and growth opportunities.

  • Generosity in sharing experiences, expertise, and insights to help others develop and grow.

  • Experience supporting business expansion opportunities within existing accounts and creating new business opportunities.

  • Proposal development experience and a proven ability to effectively sell business solutions to clients.

  • Experience developing high-performing teams in ways proven to drive desired business impact.

  • A demonstrated track record of leading large, complex consulting engagements, including roles that involved building and fostering relationships with senior-level client executives.

  • A positive track record of delivering on business requirements and identifying gaps and omissions.

  • Success in driving significant client account growth.

  • A bachelor's degree from an accredited college/university. A master's degree and/or professional certifications are bonuses.

Click HERE to apply

North Highland is a global management consulting firm known for helping clients solve their most complex challenges related to customer experience, performance improvement, technology and digital, and transformation. We add value and support our clients across the full spectrum of consulting, from strategy through delivery. We bring the big ideas, then we make them real. North Highland is an employee-owned firm, headquartered in Atlanta, GA, with more than 3,000 consultants worldwide and 60+ offices around the globe. The firm is a member of Cordence Worldwide (, a global management consulting alliance. For more information, visit and connect with us on LinkedIn, Twitter and Facebook.

North Highland is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status.