This highly motivated and driven individual will be able to exercise their creativity and decision-making skills by serving as a liaison within the organization; conduct analysis, driving requirements elicitation and testing to assist in meeting the goals and objectives of the Commercial Lines Department.

This position is based full-time at our headquarters in West Trenton, NJ with an option to work 2 days per week remotely.

Job Responsibilities:

• Responsible for assessing business problems, consulting industry best practices, and offering creative solutions.

• Act as a business technical liaison for the department.

• Apply advanced skills in area of expertise to solve a wide range of difficult problems and identify project and/or process efficiencies.

• Conduct training sessions/demos to business stakeholders.

• Demonstrate strong analytical skills and business process improvement methodologies.

• Facilitate requirement elicitation, analysis, and test execution activities in support of technology projects.

• Define and capture complex requirements.

• Define clear success criteria.

• Able to work under time constraints and provide informative updates to department leadership.

• Lead cross functional business teams and facilitate meetings to achieve goals.

• Leverage strong negotiation and presentation skills to propose solutions.

  Required Qualifications & Experience:

• Bachelor’s degree preferred.

• 3-5 years of experience with process re-engineering initiatives or process improvement, project management principles, business analysis and analytical techniques and practices.

• 3-5 years business experience in the Commercial Lines P&C Insurance Industry preferred.

• Proficient understanding of NJM's Project Management Lifecycle phases and activities.

• Demonstrated ability to manage multiple initiatives.

• Demonstrated ability to adapt to frequent and unexpected changes.

• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel (including some knowledge of pivot tables, formulas, macros) and Visio required.

• Excellent communication and documentation skills.

• Ability to identify and recommend process improvements and solutions.

• Strong functional knowledge of core business systems (PolicyCenter, Duck Creek Distribution Management System, CSS/Workspace).

  Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

  What Makes NJM Different? The NJM team comprises talented people who do the right thing by our policyholders and each other. You’ll be part of a financially strong and stable company that has flourished on relationships, integrity, and service for more than a century. NJM is a special place where you can propel your career, help others, and make friends—all at the same time.

  NJM is proud to offer our employees continuous learning options, outstanding benefits, access to wellness programs, and opportunities to give back to the communities we are privileged to serve.

  We have been named a Forbes America’s Best-in-State Employer for five consecutive years.

  Come join us! It’s time for you to make a difference on our remarkable team.